Privacy Policy 

SUMMARY OF KEY POINTS

What personal information do we process? When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with Custom Case Coach and
the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process sensitive personal information when necessary
with your consent or as otherwise permitted by applicable law.

Do we receive any information from third parties? We may receive information from public databases, marketing
partners, social media platforms, and other outside sources.

How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for
other purposes with your consent. We process your information only when we have
a valid legal reason to do so.

In what situations and with which parties do we share personal
information? We may share information in specific situations and with
specific third parties.

How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not
be able to defeat our security and improperly collect, access, steal, or modify
your information.

What are your rights? Depending on
where you are located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information.  

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

9. DO WE COLLECT INFORMATION FROM MINORS?

11. CONTROLS FOR DO-NOT-TRACK FEATURES

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

13. DO WE MAKE UPDATES TO THIS NOTICE?

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal
information that you provide to us.

We collect personal information that you voluntarily provide to us
when you register on the Services, express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make,
and the products and features you use. The personal information we collect may
include the following:

·      
names

·      
phone numbers

·      
email addresses

·      
mailing addresses

·      
usernames

·      
passwords

·      
contact preferences

·      
contact or authentication data

·      
billing addresses

·      
debit/credit card numbers

Payment Data. We may collect
data necessary to process your payment if you make purchases, such as your
payment instrument number, and the security code associated with your payment
instrument. 

All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to such personal
information.

Information automatically collected

In Short: Some information —
such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use,
or navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and
reporting purposes.

Like many businesses, we also collect information through cookies
and similar technologies. 

The information we collect includes:

·      
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and
performance information our servers automatically collect when you access or
use our Services and which we record in log files. Depending on how you
interact with us, this log data may include your IP address, device
information, browser type, and settings and information about your activity in
the Services (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error
reports (sometimes called “crash dumps”), and hardware settings).

·      
Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the Services.
Depending on the device used, this device data may include information such as
your IP address (or proxy server), device and application identification
numbers, location, browser type, hardware model, Internet service provider
and/or mobile carrier, operating system, and system configuration information.

·      
Location Data. We collect location data such as information about your
device’s location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you use
to access the Services. For example, we may use GPS and other technologies to
collect geolocation data that tells us your current location (based on your IP
address). You can opt out of allowing us to collect this information either by
refusing access to the information or by disabling your Location setting on
your device. However, if you choose to opt out, you may not be able to use
certain aspects of the Services.

Information collected from other sources

In Short: We may collect
limited data from public databases, marketing partners, and other outside
sources.

In order to enhance our ability to provide relevant marketing,
offers, and services to you and update our records, we may obtain information
about you from other sources, such as public databases, joint marketing
partners, affiliate programs, data providers, and from other third
parties. This information includes mailing addresses, job titles, email
addresses, phone numbers, intent data (or user behavior data),
Internet Protocol (IP) addresses, social media profiles, social media URLs, and
custom profiles, for purposes of targeted advertising and event promotion.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your
information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.

We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:

·      
To facilitate account
creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to
your account, as well as keep your account in working order.

·      
To deliver and
facilitate delivery of services to the user. We may process your information to provide you with the requested
service.

·      
To respond to user
inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any ential issues you might
have with the requested service.

·      
To send
administrative information to you. We may process your
information to send you details about our products and services, changes to our
terms and policies, and other similar information.

·      
To fulfill and
manage your orders. We may process your information to fulfill and
manage your orders, payments, returns, and exchanges made through the Services.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your
personal information when we believe it is necessary and we have a valid legal
reason (i.e., legal basis) to do so under applicable law, like with your
consent, to comply with laws, to provide you with services to enter into
or fulfill our contractual obligations, to protect your rights, or
to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require
us to explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal bases to
process your personal information:

·      
Consent. We may process your information if you have given us permission
(i.e., consent) to use your personal information for a specific purpose.
You can withdraw your consent at any time. Click here to learn more.

·      
Performance of a
Contract. We may process your personal information when we believe it
is necessary to fulfill our contractual obligations to you, including
providing our Services or at your request prior to entering into a contract
with you.

·      
Legal Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with
a law enforcement body or regulatory agency, exercise or defend our legal
rights, or disclose your information as evidence in litigation in which we are
involved.

·      
Vital Interests. We may process your information where we believe it is
necessary to protect your vital interests or the vital interests of a third
party, such as situations involving potential threats to the safety of any
person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share
information in specific situations described in this section and/or with the
following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service
providers, contractors, or agents (“third parties“) who perform services
for us or on our behalf and require access to such information to do that
work. The third parties we may share personal information with are as
follows:

We also may need to share your personal information in
the following situations:

·      
Business Transfers. We may share or transfer your information in connection with,
or during negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.

·      
Affiliates. We may share your information with our affiliates, in which case we
will require those affiliates to honor this privacy notice.

·      
Business Partners. We may share your information with our business partners to
offer you certain products, services, or promotions.

·      
Other Users. When you share personal information (for example, by
posting comments, contributions, or other content to the Services) or
otherwise interact with public areas of the Services, such personal information
may be viewed by all users and may be publicly made available outside the
Services in perpetuity. Similarly, other users will be able to view
descriptions of your activity, communicate with you within our Services, and
view your profile.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not
responsible for the safety of any information that you share with third parties
that we may link to or who advertise on our Services, but are not affiliated
with, our Services.

The Services may link to third-party websites, online
services, or mobile applications and/or contain advertisements from third
parties that are not affiliated with us and which may link to other websites,
services, or applications. Accordingly, we do not make any guarantee regarding
any such third parties, and we will not be liable for any loss or damage caused
by the use of such third-party websites, services, or applications. The
inclusion of a link towards a third-party website, service, or application does
not imply an endorsement by us. We cannot guarantee the safety and privacy of
data you provide to any third parties. Any data collected by third parties is
not covered by this privacy notice. We are not responsible for the content or
privacy and security practices and policies of any third parties, including
other websites, services, or applications that may be linked to or from the
Services. You should review the policies of such third parties and contact them
directly to respond to your questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use
cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web
beacons and pixels) to access or store information. Specific information about
how we use such technologies and how you can refuse certain cookies is set out
in our Cookie Notice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your
information for as long as necessary to fulfill the purposes outlined
in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a longer
retention period is required or permitted by law (such as tax, accounting, or
other legal requirements). No purpose in this notice will require us
keeping your personal information for longer than six (6) months past
the termination of the user’s account.

When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store
your personal information and isolate it from any further processing until
deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect
your personal information through a system of organizational and
technical security measures.

We have implemented appropriate and reasonable technical and organizational
security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect, access,
steal, or modify your information. Although we will do our best to protect your
personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a
secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not
knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under
18 years of age. By using the Services, you represent that you are at least 18
or that you are the parent or guardian of such a minor and consent to such
minor dependent’s use of the Services. If we learn that personal information
from users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children
under age 18, please contact us at [email protected].

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some
regions, such as the European Economic Area (EEA), United Kingdom (UK),
and Canada, you have rights that allow you greater access to and control over
your personal information. You may review, change, or terminate your
account at any time.

In some regions (like the EEA, UK, and Canada), you have
certain rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal information,
(ii) to request rectification or erasure; (iii) to restrict the processing of
your personal information; and (iv) if applicable, to data portability. In
certain circumstances, you may also have the right to object to the processing
of your personal information. You can make such a request by contacting us by
using the contact details provided in the section “HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with
applicable data protection laws.

Withdrawing your consent: If we are
relying on your consent to process your personal information, which may be
express and/or implied consent depending on the applicable law, you have
the right to withdraw your consent at any time. You can withdraw your consent
at any time by contacting us by using the contact details provided in the
section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below or
updating your preferences.

However, please note that this will not affect the lawfulness of
the processing before its withdrawal nor, when applicable law
allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information
in your account or terminate your account, you can:

·      
Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove cookies and to
reject cookies. If you choose to remove cookies or reject cookies, this could
affect certain features or services of our Services.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard
for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other
mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future,
we will inform you about that practice in a revised version of this privacy
notice.

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a
resident of California, you are granted specific rights regarding access to
your personal information.

California Civil Code Section 1798.83, also known as
the “Shine The Light” law, permits our users who are California
residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to
third parties for direct marketing purposes and the names and addresses of all
third parties with which we shared personal information in the immediately
preceding calendar year. If you are a California resident and would like to
make such a request, please submit your request in writing to us using the
contact information provided below.

If you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request removal of
unwanted data that you publicly post on the Services. To request removal of
such data, please contact us using the contact information provided below and
include the email address associated with your account and a statement that you
reside in California. We will make sure the data is not publicly displayed on
the Services, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g., backups, etc.).

How do we use and share your personal information?

Custom Case Coach collects and shares your personal
information through:

·      
Targeting cookies/Marketing cookies

·      
Social media cookies

·      
Beacons/Pixels/Tags

More information about our data collection and sharing practices
can be found in this privacy notice.

You may contact us by email at [email protected], or
by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your
right to opt out we may deny a request if the authorized agent does
not submit proof that they have been validly authorized to act on
your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service
providers pursuant to a written contract between us and each service provider.
Each service provider is a for-profit entity that processes the information on
our behalf, following the same strict privacy protection obligations mandated
by the CCPA.

We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development and
demonstration. This is not considered to be “selling” of your
personal information.

The categories of third parties to whom we disclosed personal
information for a business or commercial purpose can be found under “WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?“.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you
ask us to delete your personal information, we will respect your request and
delete your personal information, subject to certain exceptions provided by
law, such as (but not limited to) the exercise by another consumer of his or
her right to free speech, our compliance requirements resulting from a legal
obligation, or any processing that may be required to protect against illegal
activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

·      
whether we collect and use your personal information;

·      
the categories of personal information that we collect;

·      
the purposes for which the collected personal information is used;

·      
whether we sell or share personal information to third parties;

·      
the categories of personal information that we sold, shared, or
disclosed for a business purpose;

·      
the categories of third parties to whom the personal information
was sold, shared, or disclosed for a business purpose;

·      
the business or commercial purpose for collecting, selling, or
sharing personal information; and

·      
the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide
or delete consumer information that is de-identified in response to a consumer
request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s
Privacy Rights

We will not discriminate against you if you exercise your privacy
rights.

Right to Limit Use and Disclosure of Sensitive Personal Information

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update
this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated
version will be indicated by an updated “Revised” date and the
updated version will be effective as soon as it is accessible. If we make
material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you
may email us at [email protected]

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?

Based on the applicable laws of your country, you may have the
right to request access to the personal information we collect from you, change
that information, or delete it. To request to review, update, or delete
your personal information, please email us.